Communicate with Customers Long After They Leave the Store
Don’t depend on mass media advertising or hope users visit your store or website to communicate with your customers. Reach current subscribers in a simple, non-obtrusive manner with tailored promotions and messaging right on their phone.
Keep customers informed of new rate plans, service offerings, accessories and sale promotions through on-device messaging.
- Notify of new rate plans, discounts or service trials
- Introduce new features, benefits or services with direct call to action for sign-up
- Present newly available accessory items or sell out excess inventory
- Give preemptive support for trending issues on specific devices
- Provide a central location for links to online help resources as a first stop for support
- Notify customers of a software update along with easy to understand detials on the enhancements
- Notify customers when upgrade eligible and show options and direct call-to-action
- Offer service upgrades or plan options based on account usage and device model
- Track impressions and response rate directly
- Dynamically optimize campaign messaging and support materials based on usage statistics
- Get detailed reporting on when, where and how users view, interact and respond
Communicate new services, plan offerings and product offerings long after customers have left the store
New Items on Sale Now!
Promote new accessories, extras or sales promotions directly on compatible devices
Targeted Upgrade Notices
Reach upgrade eligible customers immediately on their current phone with suggestions for upgrade and link to buy
Reach Users with Solutions to Common Problems before they call customer service