Don’t depend on mass media advertising or hope users visit your store or website to communicate with your customers. Reach current subscribers in a simple, non-obtrusive manner with tailored promotions and messaging right on their phone.

Keep customers informed of new rate plans, service offerings, accessories and sale promotions through on-device messaging.

Promotion

• Notify of new rate plans, discounts or service trials
• Introduce new features, benefits or services with direct call to action for sign-up
• Present newly available accessory items or sell out excess inventory

Support

• Give preemptive support for trending issues on specific devices
• Provide a central location for links to online help resources as a first stop for support
• Notify customers of a software update along with easy to understand detials on the enhancements

Upgrades

• Notify customers when upgrade eligible and show options and direct call-to-action
• Offer service upgrades or plan options based on account usage and device model

Intelligence

• Track impressions and response rate directly
• Dynamically optimize campaign messaging and support materials based on usage statistics
• Get detailed reporting on when, where and how users view, interact and respond