Customer Mobile’s solutions allow its Partners to offer dynamic customer engagement solutions at both the point-of-sale and beyond. Our customers include Verizon Wireless, AT&T Wireless, T-Mobile US, among others. Our solutions are deployed in over 15,000 retail locations.
Customer Mobile is headquartered in San Francisco, California, and is backed by a private investment group.
Kent Heyman, Chief Executive Officer
Kent is a veteran executive and leader of several technology companies as well as an investor in this space. Prior to becoming CEO of Customer Mobile, Kent served as CEO of ServiceWare Technologies, Chairman of the Board of Knova Software, and is a member of the Board of Directors of Tech Team, Global. He is currently the Chairman of the Board of Adapt Courseware. Kent received his JD from the University of Pacific-McGeorge School of Law and his BA from Fresno State University.
Steve Rosewarne, General Manager
Steve has over 18 years of international experience in managing strategy and products in companies at the convergence of new media and emerging technologies. Steve has a proven track record of producing cutting-edge solutions, especially in start-up environments. Prior to joining Customer Mobile, Steve held various leadership positions at MobitTV, Microsoft, Music Choice Europe, and Fantastic. Steve also played an instrumental role at several early-stage companies where he led efforts in developing and implementing both product and business strategies as well as establishing and managing relationships with key partners, worldwide. Steve received his BA from the University of Michigan and completed coursework at University of California, Berkeley, in computer science and programming.
John Elerding, Chief Financial Officer
John has an extensive background in leading and managing the finance, accounting and operations functions at several institutions. Before becoming the CFO of Customer Mobile, John was most recently the Operations and Administration Officer at MetLife Financial Services for the Western United Sates. Prior to MetLife, John served as the Senior Vice President and Chief Financial Officer for Astra Management Corp. an investment management firm in the mutual fund industry. John received his BA from the University of California, Berkeley.
Bruce Molloy, VP Business Development
Bruce leads the global business development efforts at Customer Mobile. He has been instrumental in creating market specific strategies and executing go-to-market plans. In his career Bruce has structured substantial deals in a variety of industries with companies such as Toys R Us, Novartis, Bloomberg, Goldman Sachs, and Hewlett Packard. He has served in multiple roles, including founder, CEO and board member of both public and private companies. He was the founder and CEO of Molloy Group, a CRM software company that merged with Serviceware and was later taken public in a successful IPO. Bruce also served as CEO of GeoRiver and Connotate Technologies. He has designed multiple, award-winning products and holds a patent for “cognitive processing” technology. Bruce graduated from Columbia University with a degree in physics and music.